SCROLL
Comprehensive support for ERP systems, including installation, user training, and troubleshooting to ensure smooth operations.
Eng Yamen Y Dalla
INTRODUCTION
Driving Digital Transformation Through ERP & IT Excellence
ABOUT
Empowering Businesses Through ERP & IT Innovation
I am an experienced IT professional with over 18 years of expertise in computer programming, database administration, and network management. Since 2011, I have been working in Saudi Arabia at Global Al-Motkamel. Trading & Contracting Company, a leading technology solutions provider specializing in ERP systems. My career journey started in 2006 as a technical support specialist, and over the years, I advanced to become the Head of Technology and Information Systems in 2023. I hold a degree in Computer Programming, a valid residency in Saudi Arabia as a Systems Analyst, and I am a proud member of the Saudi Engineers Council. My passion lies in delivering innovative ERP solutions, managing servers and cloud infrastructure, and driving digital transformation for businesses.
ACHIEVEMENTS
Key Achievements in IT Leadership & Digital Transformation
- Successfully led the implementation and optimization of ERP systems for multiple business units.
- Migrated company infrastructure to cloud solutions, improving scalability and security.
- Designed and managed SQL Server databases ensuring high availability and performance.
- Directed IT strategy and digital transformation initiatives, reducing operational costs by 30%.
- Developed and tested accounting systems to ensure compliance and efficiency.
- Managed internal and external networks, achieving 99.9% uptime for critical services.
2006
Network Administration
2011
ERP Technical Support
2014
Technical Support Manager
2022
Head of Technology & Information Systems
SERVICES
What I can do.
Network Administration
Configure and secure internal and external networksServer & Cloud Management
Deploy and manage servers, migrate infrastructure to cloud platformsIT Strategy & Digital Transformation
Develop technology roadmaps to reduce costs and improveDatabase Management
Design, manage, and maintain SQL Server databases with high availabilityERP Solutions
Implement, customize, and optimize ERP systems for business efficiency
RESUME
Experience
Global Al-motkamel
2011 - 2014
ERP Technical Support
Global Al-motkamel
2014 -2022
Technical Support Manager
Leading the company-wide technical support team while managing software testing and validation processes to ensure quality, reliability, and compliance before deployment.
Global Al-motkamel
2022 -2025
Head of Technology & Information Systems
Overseeing the entire IT and technology strategy for the company, including ERP development, cloud migration, cybersecurity, and digital transformation initiatives. Leading cross-functional teams to ensure innovation, scalability, and operational excellence.
SKILLS
Skills I have collected
over the years and days.
Network Administration
Cloud Solutions
Server Management
Database Management
ERP Systems
CONTACT
Let's get in touch.
Fill out my form below and send me an email.